Accurate Telecom awarded a Metallic medal in the Nationwide Contact Centre Improvement Awards 2016
The UK’s fastest growing B2B telecommunications company True Telecom () continues to be recognised having a Metallic Medal in the Country wide Contact Center Improvement Awards ™ 2016 hosted from the Directors’ Golf club (). Within the 30th of June, Accurate Telecom went to the honours Judging Day time, which went alongside the Country wide Contact Center Improvement Summit™ in the Hilton DoubleTree Ealing, Western London. To be eligible for the judging day time, Accurate Telecom posted a 500 term piece towards the Directors’ Golf club summarising their get in touch with centre improvement effort and outcomes. For the intended purpose of the honours process, a get in touch with center improvement was thought as a positive modification to one or even more of the large performance styles including; operational effectiveness, employee encounter and customer encounter.
Within the judging day, entrants had an allotted time and energy to provide a 10-minute demonstration of the contact centre improvement initiative and outcomes to some -panel of three judges, and also a small audience of peers who acted because the fourth judge. Following the 10-minute demonstration, each entrant was asked some questions from the judging -panel. Following the Judging Day time, the judges’ marks and the entire results were shipped with a live online Honours Wedding ceremony webcast on July 5th.
Stuart Griffiths, CEO of True Telecom commented, “It really is a pleasure to become awarded with a metallic medal in the Country wide Contact Center Improvement Honours 2016. We have been very pleased with the progress created by our CUSTOMER SUPPORT Team as well as the effort and commitment our employees placed into their tasks at Accurate Telecom, to make sure we provide the very best customer experience feasible.